Number of flips
We perform market checks for you every month, and we'll flip you again if we find you a deal which saves you a further £50+. This means you could be flipped a number of times over the course of a year — but you can realistically expect to be flipped about twice, but a maximum of 4 times.
There may be extenuating circumstances under which we could perform more or less market checks than expected for you over the course of a year.
For example, if your supplier is forecast to raise their prices, we’ll perform an extra, non-scheduled market check to flip you so you avoid the price hike.
Another example is if your supplier doesn’t upload your latest bill to your online energy account. This would prevent us from obtaining your up-to-date consumption data which we need to conduct accurate market checks on your behalf.
Opt out of your next flip
You can opt out of market checks/flips for any reason — just let our team know by emailing firstname.lastname@example.org.