Our aim is to be whole of market and offer our members access to every tariff from every provider, however we only support suppliers who satisfy our supplier requirements, ensuring we’re able to provide you with the best service possible.


Flipper’s supplier requirements

  1. Suppliers take no more than 35 days to switch you after they receive your application, and don’t need to visit your home to complete your switch.
  2. Suppliers provide full details of your new tariff and offer you a 14-day cooling off period to cancel your switch.
  3. Your current and new suppliers work together to ensure you aren’t charged twice for the same energy and inform us of any problems with your switch as soon as possible.
  4. Suppliers issue regular and accurate bills on time (at least once every six months), and make them available to you via an online energy account.
  5. Suppliers send you your final bill no later than six weeks after your switch is complete and pay any money they owe you no later than 14 days after sending you your final bill.
  6. Suppliers must allow you to pay for their energy via direct debit.


Suppliers we support

Affect Energy

Airtricity

Atlantic

Avro Energy

Brighter World Energy

Bristol Energy

British Gas

Co-op Energy

Ebico

Economy Energy

EDF Energy

Energy SW

Engie

EON

Extra Energy

Fairer Power

First Utility

Fischer Energy

Flow energy

Future Energy

GnERGY

Good Energy

Green Energy UK

Green Star Energy

iSupply Energy

M&S Energy

NPower

Octopus Energy

OVO Energy

Peterborough Energy

Places for People Energy

Robin Hood Energy

Sainsbury's Energy

Scottish Power

So Energy

Southend Energy

Spark Energy

SSE

SSE Atlantic

SSE Scottish Hydro

SSE Southern Electric

SSE SWALEC

The Energy Deal

Tonik

Toto Energy

White Rose Energy


Suppliers that we don’t support

Better Energy: No online account

Bulb Energy: Don't support direct debit

Cardiff Energy: No online account

Daligas: No online account

Ecotricity: No online account

Go Effortless Energy: No online account

Iresa Limited: Failed switches, customer service wait times, billing inaccuracies

LoCO2 Energy: No online account

Oink Energy: No online account

One Select: No online account

Powershop UK: App only, tariffs available for short term advance purchase only

Zog Energy: No online account


Suppliers which meet our requirements but we’re unable to support

We may opt to exclude suppliers from our searches — even if they satisfy our supplier requirements.

E (Prepay): Prepay tariffs only

Entice Energy: Gas only

Glide: Tariffs only suitable only for sharers

Utilita: Prepay tariffs only

UtilityWarehouse: Bundled utilities (eg. phone/broadband/mobile)


Exclude suppliers from our searches

During sign up, let us know if there are any suppliers you don't want to be switched to, and we’ll exclude them from our searches.


Cooling-off period

In addition, you have a 14-day cooling-off period to cancel your switch, and we'll flip you again for no extra cost with no questions asked. If you want to cancel a deal within 14-day cooling off period, get in touch with us and we'll give you the details you need and assist with cancellation where we can.

After the cooling-off period, it becomes much more difficult to cancel, so we recommend you let us know if there are any issues as soon as you can.

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