Resolving problems

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15 articles in this collection
Written by Coral Isaac and Jack Pitt

Gas and Electricity Emergency

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Written by Coral Isaac
Updated this week

What if I am unhappy with my supplier?

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Written by Coral Isaac
Updated over a week ago

What happens when I move house?

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Written by Coral Isaac
Updated over a week ago

What if my supplier hasn’t billed me?

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Written by Coral Isaac
Updated over a week ago

What if my energy supplier goes out of business?

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Written by Coral Isaac
Updated over a week ago

What if my suppliers misses our appointment?

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Written by Coral Isaac
Updated over a week ago

What can and can’t Flipper do on my behalf?

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Written by Coral Isaac
Updated over a week ago

Why have my new supplier and old supplier taken a payment?

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Written by Jack Pitt
Updated over a week ago

If I have a problem, should I contact Flipper or my new provider?

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Written by Jack Pitt
Updated over a week ago

Why have estimated meter readings been used for my final bills?

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Written by Jack Pitt
Updated over a week ago

Why has only one of my supplies (electricity/gas) been flipped?

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Written by Jack Pitt
Updated over a week ago

What help can I get with the Priority Services Register?

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Written by Jack Pitt
Updated over a week ago

What is the Priority Services Register (PSR)? Who can be on this? How do I get added?

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Written by Jack Pitt
Updated over a week ago

If there's a problem with my flip, will my energy supply be cut off?

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Written by Jack Pitt
Updated over a week ago

What if my flip is for the wrong address?

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Written by Jack Pitt
Updated over a week ago